Privacy Policy

Last Updated: December 13, 2024

Your Privacy Matters

MRX Group Pvt Ltd ("we", "us", or "our") operates spyTruth, a monitoring software service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

  • Name (first and last)
  • Email address
  • Username
  • Password (encrypted)
  • Account creation date

1.2 Device Information

For devices being monitored, we collect:

  • Device ID and model
  • Operating system version
  • Device name assigned by user
  • Installation date and time

1.3 Monitored Data

Depending on your subscription and settings, we may collect:

  • App notifications and messages
  • Social media activity (if enabled)
  • SMS messages
  • Call logs
  • Location data
  • Browser history
  • Screenshots and screen recording data
  • App usage statistics

Note: All monitoring data is collected by YOU, the account holder. You are responsible for the lawful collection and use of this data.

1.4 Payment Information

We collect payment information through secure third-party payment processors. We do not store complete credit card information on our servers.

1.5 Usage Data

We automatically collect:

  • IP addresses
  • Browser type and version
  • Login/logout times
  • Pages visited on our website
  • Feature usage statistics

2. How We Use Your Information

We use the collected information to:

  • Provide and maintain the monitoring Service
  • Process your account registration and authentication
  • Store and display monitored data in your dashboard
  • Process subscription payments and renewals
  • Send service-related notifications (email verification, subscription status, etc.)
  • Improve our Service and develop new features
  • Detect and prevent fraud or abuse
  • Comply with legal obligations
  • Respond to customer support requests

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

  • Encrypted data transmission (SSL/TLS)
  • Secure password hashing
  • Regular security audits and updates
  • Restricted access to personal data
  • Secure database storage

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Data Retention

We retain your data as follows:

Account Data: Retained as long as your account is active

Monitored Data: Retained according to your subscription plan (typically 30-90 days)

Payment Records: Retained as required by law and accounting standards

After Account Deletion: Most data is deleted within 30 days, except as required by law

5. Data Sharing and Disclosure

We do NOT sell your personal information to third parties.

We may share your information only in the following circumstances:

  • Service Providers: Third-party vendors who assist us (payment processors, email services, hosting providers) under strict confidentiality agreements
  • Legal Compliance: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (users will be notified)
  • Protection of Rights: To protect our rights, privacy, safety, or property, and that of our users

6. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and associated data
  • Data Portability: Request your data in a portable format
  • Opt-Out: Unsubscribe from marketing emails (service emails are mandatory)

To exercise these rights, please contact us at officialspytruth@gmail.com

7. Your Responsibility for Monitored Data

Important:

YOU are the data controller for all information collected through the monitoring features. We act only as a data processor, storing and displaying data on your behalf. You are solely responsible for:

  • Ensuring lawful collection of monitored data
  • Obtaining necessary consents
  • Complying with privacy laws in your jurisdiction
  • Protecting the privacy of monitored individuals
  • Securing access to your account

8. Children's Privacy

Our Service is intended for use by adults (18+) to monitor children under their legal guardianship. We do not knowingly collect personal information from children under 18 for our own purposes, except as part of the monitoring service requested by parents/guardians.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze website traffic and usage patterns
  • Improve user experience

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

10. International Data Transfers

Your data may be transferred to and stored on servers located outside your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last Updated" date
  • Sending an email notification for significant changes

Your continued use of the Service after changes constitutes acceptance of the updated Privacy Policy.

12. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

MRX Group Pvt Ltd

Email: officialspytruth@gmail.com

For data access requests, deletion requests, or privacy concerns, please include "Privacy Request" in your email subject line.

By using spyTruth, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.

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